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Snapattic support

Could not save photos

What happened, what it means, and what to do next.

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What to do

  1. Make sure the Pictures folder (or your chosen destination) exists and your user account can write to it.
  2. If it is on an external drive, reconnect the drive.
  3. On macOS, grant Full Disk Access to Snapattic if the folder is protected.
  4. Choose Retry recovery. If you closed Snapattic, reopen it and choose Continue recovery.

Where photos are saved

~/Pictures/Snapattic/<account>/<year>/ on macOS.

Good to know

No partial or broken files are left behind — each photo is written to a temporary file first and only moved into place once it is fully downloaded and verified, so a permission error never leaves you with a corrupt photo.