The refund window
Keeping the rest costs $9 one-time for one mailbox. Another mailbox is another $9. Payment details and refunds stay in Stripe-hosted Checkout; the app and this site never receive card details.
The contracted refund window is 30 days. Purchase access is provisional during that window and becomes durable after it closes. Restoration covers the purchased mailbox on personal Macs without maintaining a customer device inventory.
If a refund is completed while access is provisional, fresh restoration for that purchase is no longer available. An app that is offline can only learn about a server-side entitlement change when it reconnects; this website does not claim remote deletion from a Mac.
If you expected a charge
Do not send a card number, app password, sign-in token, mail content, saved photo, raw log or license token. Check the merchant name and receipt. If a real charge identifies Snapattic or tinymoon, use support and share only the minimum non-sensitive receipt reference needed to investigate.
Restore or request help
Use Restore purchase with the same provider and mailbox before buying again. For a refund request, use the support contact published before public download and share only the minimum receipt reference—never an app password, sign-in token, photo, local path, license token, Checkout URL, card number or Promotion Code.
Support contact: barryhand+snapattic-support@gmail.com
If you arrived here from a checkout return URL, see the cancellation page.